Returns & Exchanges

At SUENO, we want you to be completely satisfied with your home sanctuary, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If your new piece doesn't perfectly fit your space, our streamlined exchange process ensures you find the ideal match for your home.

Return Process

• 1.
  Initiate Your Request

  Log in to your SUENO account and select the order containing the item you wish to return to receive a Return Authorization number.

• 2.
  Prepare the Item

  Carefully disassemble the furniture and place it back in its original protective packaging to prevent damage during transit.

• 3.
  Schedule a Collection

  Choose a convenient pickup date through our carrier portal or drop off smaller decor items at any authorized shipping location using the provided prepaid label.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.